Coordination That Prevents Problems
Last year, we worked with a logistics company that was rolling out new tracking software. The vendor's testing looked perfect, but we caught something crucial – the system couldn't handle the way drivers actually input data while moving between locations. We caught this during coordinated user acceptance testing, not after deployment.
"The difference between testing in a conference room and testing in the field is enormous. We coordinate testing that matches how people actually work, not how we think they should work."
Our coordination approach focuses on office productivity tools and business analytics tools because that's where we see the biggest gaps between vendor promises and user reality. We've coordinated testing for everything from project management platforms to complex financial reporting systems.
